Our hours of customer service operations are:
Monday through Friday from 12:00 - 17:00 (by phone)
Monday through Friday from 8:00 - 17:00 (by e-mail)
| Special opening hours | |
| New Year's Day | Closed |
| Easter Monday | Closed |
| Ascension Day | Closed |
| Pentecost | Closed |
| Christmas Eve | 9:30-16:00 |
| Christmas | Closed |
| New Year's Eve | 9:30-16:00 |
| National Holidays in the Netherlands | |
| King's Day - April 27 | Closed |
| Liberation Day - May 5 | Closed |
